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Your Home Should Feel Nice.

My fireplace remote is not working. Why?

breathing

The following are the top reasons why fireplace remote is not working:

1) Batteries do not have enough power or are installed incorrectly is the #1 reason fireplace remote is not working.


2) Misunderstanding on how the remote features operate the fireplace.

3) The slide switch on the receiver is not in the correct position.

4) The remote hand-held transmitter has not had the “learn” function activated to the receiver.

5) For standing pilot units, the thermopile must generate a minimum of 200 Millivolts.  The fireplace requires more millivolts to operate via the remote control because it adds resistance to the system.

Why am I feeling a cold draft from my fireplace? 

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Serving Springfield, VA &
the Surrounding Areas
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Why Choose NICE?
24 Hour Phone Availability
100% Satisfaction Guaranteed
Nice, Neat & Knowledgeable Technicians
On-Time Arrival
Angie’s List Award Winner – 7 Years Straight!
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Maintenance Plan!
It’s the NICEST way to gain comfort.

Customers With a NICE Experience

Customers With a NICE Experience

Barb N.

“I purchased my HVAC unit a year ago along with a Cozy Club maintenance plan. It's been running great and the customer service team is always quick to respond to questions. Today Rolando M. came by for the maintenance check and, as usual, he was neat, professional and maintained the COVID rules. He was also very nice, living up to the company name. I'm very happy with my experience with Nice.”

N. England.

“I can't speak highly enough of this company. I requested an appointment, and it was scheduled for the next day. The technician was polite, honest, and a pure delight to work with. He didn't try to overcharge or tell me to replace something I didn't need to. He made service recommendations that were in line with industry standard prices so I could make an informed decision as he went about his service visit. Would recommend and will be using them again in the future. ”

Lucas W.

“My technician arrived promptly at our appointed hour. He repaired a dirty and non-working gas fireplace. In addition, he found a small gas leak on our furnace line. Overall, exceptional service and quality work. I highly recommend their HVAC service.”

Rona G.

“Very impressive company! Nice responded to my call for a heating issue on very short notice. My tech, was right on time, extremely polite, and very hardworking. Customer service and satisfaction are clearly a priority.”

Kenny D.

“They treat customers like a valuable asset, not like a number. Business the old-fashioned way, that will never go out of style.”

Lois S.

“Superb customer service. Before a service appointment, you receive a text message notification with photo of the tech that will be at your residence followed by a phone call. During a service appointment you'll updated and educated. If there is a concern, management will contact you promptly and follow up until issue resolved. Awesome and attentive team!!”