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Step by Step Guide when Gas Fireplace Doesn’t Light


Your fireplace is a cozy place where all family gets together and enjoys the warmth and the enchanting sparkle. But in many cases, a wood burning fireplace is not the best solution for you in the long run. Besides the smoke that gets in your lungs and causes respiratory problems, logs can be rather expensive.

So a gas fireplace conversion seems like the best way to save some money and enjoy the glow of the fireplace, without the overwhelming smoke. This will help you start a fire in literally no time, reaping the benefits of a wood burning fireplace without its drawbacks.

Does Your Gas Fireplace Not Light? Check out these 3 things to check

  • Pilot Light
  • Thermopile and ignitor
  • Know when to call in a Pro

If you have proceeded with a gas fireplace conversion, you already know how cool this is. However, there are some situations that might be disturbing for you along the way. If you are having trouble getting your gas fireplace to work, here is what you can do:


Step 1: Check the Pilot Light

First of all, you should look at the pilot light. This will give you an idea as to whether or not there is a deeper problem to inspect. It may help clean the air of the pilot light, especially if you have not used the fireplace for a while. In case you do not know how it is done, you simply press the pilot button down and hold it in this exact position for a couple of minutes. It is safe to say that the pilot light should be permanently on. In this way, no bugs can mess with it or lay their web there and cause problems. 

Step 2: check your ignitor and thermocouple

The igniter and the thermocouple normally work well. In case you are having trouble lighting your gas fireplace, though, you may need to clean all the waste between these two. Even the slightest amount of debris can mess with the performance of the fireplace. Compressed air is a useful tool in the hands of gas fireplace owners, as it can help you out remove anything from the pilot light area. So try it out to see what happens.

Step 3: calling the experts for assistance

If you are not sure about the root to the problem, there is no room for experimenting. You can call out the experts and ask for their help.. They will know what to do and allow you to enjoy the warmth of your fireplace right away. The gas fireplace conversion certainly offers a gorgeous way to get the house warm and cozy, without the awful smell and the expensive logs. So you are entitled to the optimal experience by the fireplace, without anything messing with that!

 Here is the take away:

  • Clear the pilot light of air
  • Clean any debris, dirt or dust between the ignitor and thermocouple
  • If this doesn’t work call in a pro, just to be safe

The gas fireplace conversion from wood burning certainly offers a gorgeous way to get the house warm and cozy, without the awful smell and the expensive logs. So you are entitled to the optimal experience by the fireplace, without anything messing with that!

Congratulations! You now know what to do if your gas fireplace won’t light.  Was this helpful? Do you want to ask one of our experts?  Ask a question in the comments below and we would love to help.

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Customers With a NICE Experience

Barb N.

“I purchased my HVAC unit a year ago along with a Cozy Club maintenance plan. It's been running great and the customer service team is always quick to respond to questions. Today Rolando M. came by for the maintenance check and, as usual, he was neat, professional and maintained the COVID rules. He was also very nice, living up to the company name. I'm very happy with my experience with Nice.”

N. England.

“I can't speak highly enough of this company. I requested an appointment, and it was scheduled for the next day. The technician was polite, honest, and a pure delight to work with. He didn't try to overcharge or tell me to replace something I didn't need to. He made service recommendations that were in line with industry standard prices so I could make an informed decision as he went about his service visit. Would recommend and will be using them again in the future. ”

Lucas W.

“My technician arrived promptly at our appointed hour. He repaired a dirty and non-working gas fireplace. In addition, he found a small gas leak on our furnace line. Overall, exceptional service and quality work. I highly recommend their HVAC service.”

Rona G.

“Very impressive company! Nice responded to my call for a heating issue on very short notice. My tech, was right on time, extremely polite, and very hardworking. Customer service and satisfaction are clearly a priority.”

Kenny D.

“They treat customers like a valuable asset, not like a number. Business the old-fashioned way, that will never go out of style.”

Lois S.

“Superb customer service. Before a service appointment, you receive a text message notification with photo of the tech that will be at your residence followed by a phone call. During a service appointment you'll updated and educated. If there is a concern, management will contact you promptly and follow up until issue resolved. Awesome and attentive team!!”