Introducing Nice Loyalty Rewards
It feels nice to earn one point for every dollar you spend on any Nice Heating & Air service or equipment.
This amounts to 5% back on every purchase. Points never expire, and you can use them anytime. There is no paperwork or complicated process to redeem your points.
How it Works
Here is an example of how it works:
You purchase a new water heater for $3209 and earn 3209 points. Redemption value equals $160.45.
You spend $353 on a heating repair and earn 353 points. Redemption value equals $17.65.
You would have a total of 3563 points in your account or a redemption value of $178.10 that can be applied to the invoice of a future service or purchase.
Frequently Asked Questions About the Nice Loyalty Rewards Program
One point equals 5 cents. Every 20 points equal $1 when redeemed at Nice Heating & Air toward eligible purchases.
Cozy Club members earn points on every purchase they make with Nice, including their monthly membership cost.
Currently, your technician or our customer care team can tell you your points balance. In the future, points balance will be viewable in the customer portal.
You can use your points toward any purchase. This includes repairs, cleaning, maintenance, or indoor air quality products.
Currently, you may not use points toward the Cozy Club membership costs.
When you purchase a service or product from a Nice technician and decide to use your points, we will use all of your points on file by adding them to the invoice as an item that will reduce the purchase amount.
No, your points do not expire.
Yes, you can send points to a friend. Please email email@example.com requesting your points to be transferred.
Yes, you can! There are no limitations to using points, gift certificates, discounts, or special offers.
Your points are automatically added to your account within seven days of your service.
You can use your points on your next service with a technician.
No, you must use your points at the time of purchase. We cannot issue a refund and apply points after you complete the purchase.
Points are non-refundable. Purchases made with points do not qualify for refunds.
There is no minimum requirement. However, you must use all of your accumulated points in a single purchase. You cannot use a portion of your points.
Yes, you must use your points in full. When you opt to use your points, you will use the total amount of points, and no balance will remain after you use them for a purchase.
No, there is no minimum purchase required.
No, you cannot use points for online shopping.
No, you can keep accumulating points and stacking them until you are ready to redeem.
No, points have no dollar value and cannot be redeemed as cash.
Customers With a NICE Experience
Customers With a NICE Experience
“Five stars--could not be happier! Josh and Kyle were very professional, provided several options to improve performance of HVAC, no pressure or time constraints, worked efficiently, were able to explain in clear terms what they found, including when items were performing in fine fashion and nothing needed to be done. Thanks for a happy camper”
“Service was outstanding from the time of arrival which you could track arrival time live on a website link they send you so you know when they will arrive. Technical knowledge was very high, quick and efficient Kyle and his partner both handled the install of a Sensi Predict as if it was a walk in the park. I highly recommend Kyle from Nice Heating & Air for all HVAC issues and for new installs, him and his team are an amazing company and will think of them first if any issues arise in the future for sure....”
“Professional and polite. Excellent communication throughout the maintenance visit. Definitely recommend.”
“Rolando Medrano was very professional and followed the CDC protocol of 6 feet social distance and had a mask and put disposable shoe covers before entering the house. He made sure to address all of our issues and provided answers for all our questions. He came on time and called before he came to update on timing and his status! He was a great help!”
“Highly recommend Nice Home Services for your HVAC needs. Have been member of their annual maintenance plan for three years now and been extremely pleased with their approach to business. They are professional, knowledgeable, and relatable. The service specialists take their time to fully diagnose the issue and explain the situation in a way that is easy to understand. Never had an instance where they try to push product and instead look for ways to recommend how to save you money. Need anything done on your home's HVAC, call the folks at Nice Home Services and know you're making the right choice.”
“Love , Love the NICE Heating & Air company for their kind & trustworthy technicians, their unbeatable price & overall knowledge they’ve amazed me every time with their fabulous job on my house, I’ll recommend them without hesitations, try this company you won’t regret for sure.”
“Dionte and his helper (Josh) did a superb job with the installation. The result is both functional and as cosmetically pleasing as the ideal water heater installation can be. They were VERY careful moving the old one out and the new one in so as to assure no damage was initiated neither to the heater nor to our dwelling. He explained his intended design prior to execution and executed it flawlessly. This was followed by a comprehensive explanation of the functional options available through the control panel and Ipad app. Cleanup at conclusion of the install was appropriate and comprehensive. This team represented both Nice Heating and Rheem VERY positively!”
“I had the pleasure of meeting another NICE Heating and Air Service Technician today, Mr. Jeremy Castellon. Jeremy, thank you again for addressing my questions and concerns regarding my gas fireplace. I appreciate your patience and knowledgeability about gas fireplaces. Jeremy was very professional and competent.”
“The technician was very professional and took his time to explain the issue and how he will about to fix it. He also offered means to save by signing on their maintenance program. He was polite, careful to keep the carpet clean. I will recommend this company to friends and family.”
“Loves me some NICE Home Services! I’ve been part of their maintenance plan for almost 9 years now & they're great. Reliable, professional, & friendly; they take care of all my HVAC & gas fireplace needs m, including a spring & fall tuneup. Highly recommend!”
“I purchased my HVAC unit a year ago along with a Cozy Club maintenance plan. It's been running great and the customer service team is always quick to respond to questions. Today Rolando M. came by for the maintenance check and, as usual, he was neat, professional and maintained the COVID rules. He was also very nice, living up to the company name. I'm very happy with my experience with Nice.”
“I can't speak highly enough of this company. I requested an appointment, and it was scheduled for the next day. The technician was polite, honest, and a pure delight to work with. He didn't try to overcharge or tell me to replace something I didn't need to. He made service recommendations that were in line with industry standard prices so I could make an informed decision as he went about his service visit. Would recommend and will be using them again in the future. ”
“My technician arrived promptly at our appointed hour. He repaired a dirty and non-working gas fireplace. In addition, he found a small gas leak on our furnace line. Overall, exceptional service and quality work. I highly recommend their HVAC service.”
“Very impressive company! Nice responded to my call for a heating issue on very short notice. My tech, was right on time, extremely polite, and very hardworking. Customer service and satisfaction are clearly a priority.”
“They treat customers like a valuable asset, not like a number. Business the old-fashioned way, that will never go out of style.”
“Superb customer service. Before a service appointment, you receive a text message notification with photo of the tech that will be at your residence followed by a phone call. During a service appointment you'll updated and educated. If there is a concern, management will contact you promptly and follow up until issue resolved. Awesome and attentive team!!”